Not Spam

Why Am I Not Getting Email From Annie?

I'm learning that some of you registered newsletter readers are not getting the monthly email notifications I send out when a new newsletter is available. I use a mailer program that sends messages to the email address you provided when you registered. If you're registered and don't seem to be regularly receiving messages from me - I send about one a month - follow the steps below for your email program to make sure my incoming messages aren't accidentally being marked as "spam."

For Apple Mail (Mac OS X Users)

Add a rule to allow @simplearts.com to your Safe Senders list:

1. On the Preferences menu, click Rules.
2. Click Add Rule
3. Write "Allow SimpleArts Email" in the Description field.
4. In the default condition that reads the options "From" and "Contains," add "simplearts.com" in the blank field on the same line.
5. In the "Perform the Following Actions" field, select "Move Message" and "Inbox"
6. Click OK
7. Close the Rules window.

For AOL Mailther ways to contribute:

Add the "From address", @simplearts.com, to your AOL address book:

1. Open the email and then click the This Is Not Spam button.
2. Click the Mail menu and select Address Book.
3. Wait for the Address Book window to appear, then click the Add button.
4. Wait for the Address Card for New Contact window to load.
5. Paste @simplearts.com into the "Other E-Mail" field.
6. Make the From address the Primary E-Mail address by checking the associated check box.
7. Click the Save button.

For Yahoo Mail

You will need to set up a filter to redirect our email into your inbox:

1. If my email is getting stuck in your Yahoo Bulk Folder, please open the email and click the Not Spam button.
2. Check to see if the email address is in your Blocked Addresses list.
3. If you see @simplearts.com on this list, select it and click the Remove Block button.
4. Open your mailbox and click Mail Options in the upper right hand corner.
5. Select Filters in the bottom left corner.
6. Click the Add Link on the Filters page.
7. Update the "From header:" rule with the following 2 pieces of information: "contains" and @simplearts.com.

This tells Yahoo to identify the email is based on its From address.

8. Click the Choose Folder pull-down menu and select Inbox.
9. Pick the Add Filter button.

For Hotmail

You will need to add the From address, @simplearts.com, to your Hotmail Safe List:

1. If my email is in your Junk E-Mail Folder, open the email and click the Not Junk button.
2. Check to see if my email address

Either annie@simplearts.com or @simplearts.com is in your Blocked Senders list.
If you see either address on this list, select it and click the Remove button.

3. Open your mailbox and click Options in the upper right-hand corner.
4. Click the Junk E-Mail Protection link at the top of page.
5. Click the Safe List link.
6. Copy and paste @simplearts.com into the dialog box titled "Type an address or domain."
7. Click the Add button next to the dialog box.

For Gmail

Please add the From address, @simplearts.com, to your Gmail Contacts List:

1. If the email is in your Spam Folder, check mark the box next to the email in the Spam list
2. Click the Not Spam button along the top.
3. Click Contacts along the left side of any Gmail page.
4. Click Add Contact.
5. Copy and paste the From address, @simplearts.com into the primary email address dialog box.
6. Click Save.

For Mozilla Thunderbird

You will need to add the From address, @simplearts.com, to your Thunderbird Address Book and configure your Junk Mail Controls to whitelist your address book.

1. If my email is in your Junk folder, right-click on my email and choose "Mark - As Not Junk".
2. Click the Address Book button.
3. Make sure the Personal Address Book is highlighted.
4. Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
5. Under the Contact tab, copy and paste the From address, @simplearts.com into the Email dialog box.
6. Click OK.
7. White list your Personal Address Book:
8. From the main drop down menu, select "Tools - Junk Mail Controls..."
9. This will launch the Junk Mail Controls window that has two tabs: Settings and Adaptive Filter
10. Under the Settings tab, update the "White Lists" module by selecting Personal Address Book from the pull down menu and then check mark the box next to "Do not mark messages as junk mail".
11. Click OK.

For Outlook 2003

Add @simplearts.com to your Safe Senders list:

1. Sign in to Comcast Webmail and select "Preferences" from the menu.
2. Select "Restrict Incoming Email."
3. Select "Yes" to Enable Email Controls. (If you don't want to restrict emails click 'No')
4. Select "Allow email from addresses listed below"
5. Enter simplearts.com
6. Click "Add"

For Comcast Email

Add @simplearts.com to your Safe Senders list:

1. On the Tools menu, click Options.
2. On the Preferences tab, click Junk E-mail.
3. On the Safe Senders tab, click Add.
4. In the Add address, enter @simplearts.com or annie@simplearts.com
5. Click OK.

For EarthLink Email

Add @simplearts.com to your Safe Senders list:

1. Click the Address Book
2. Click the Add button
3. On the Add Contact screen, find the Internet Information box.
4. Enter @simplearts.com or annie@simplearts.com
5. Click "Save"